Contact Us

If you have any supply problems, please contact us. Contacting UCBCares® is simple. Anything you share will be treated confidentially.

Office

Come say hello at our office HQ.

UCB Pharma S.A.

Alée de la Recherche 60
1070 Bruxelles - Belgique

Phone

Come say hello at our office HQ.

Charged Call

+32 2 559 92 00

Freephone

From Belgium: 0800 38008

Email

Our friendly team is here to help.

UCBCares@ucb.com

UCBCares®

 

UCBCares® is a dedicated service providing support to patients and healthcare professionals throughout the treatment journey.

 

From the moment you contact UCBCares®, a member of our dedicated team will help you with the following:

 

Share guidance which can help you to better understand and manage your treatment
Answer your questions about UCB medicines
Listen to and record any side effects or complaints you may have with your UCB medicine
Visit UCBCares®
ucbcares-contact
Report adverse events

If you wish to report an adverse event related to one of our products, please follow the current regulatory procedure in force in your country or click on the following link to access the contact page of the UCB corporate website where you can report adverse events to UCB local affiliate contacts or UCBCares®:

Report an adverse event